Terms & Conditions

A customer enters into a rent-to-own agreement for one of two terms: 78 weeks at R900 per week (R71 200 in total, deposit included), or 104 weeks at R750 per week (R79 000 in total, deposit included).

A deposit of R1 000 is required to activate the agreement on either plan. Ownership of the scooter transfers to the customer once the full payment term has been completed. Until that point the scooter remains the property of ZhapZhap Rides.

The totals above are the full amount payable under each plan and include the activation deposit. No further fee is charged for maintenance, servicing or insurance during the term.

Weekly payments are due on the agreed payment date each week. A late or missed payment may result in the agreement being suspended.

Where a customer is in default, ZhapZhap Rides may repossess the scooter. Repossession will be carried out in accordance with the applicable law, and the customer will be notified before any step is taken.

A customer who anticipates difficulty with a payment should contact the office before the due date. An arrangement made in advance is treated very differently from a payment that simply does not arrive.

Scooters supplied under these plans are new Big Boy Velocity 150 Cargo units, registered, road-legal, comprehensively insured and fitted with a GPS tracker for the duration of the agreement.

The tracker is a condition of the insurance and of the agreement. It must not be removed, disabled or tampered with while the scooter remains the property of ZhapZhap Rides.

ZhapZhap Rides provides maintenance and servicing support for the duration of the agreement. Routine servicing and mechanical wear are covered.

The customer must report damage or a mechanical fault promptly. Damage caused by misuse, by riding while unlicensed, or by use outside the terms of the insurance policy is not covered and remains the customer’s responsibility.

The customer is responsible for day-to-day running costs: fuel, tyres where worn through ordinary use, and traffic fines incurred while the scooter is in their possession.

An applicant must hold a valid Code A1 motorcycle licence. This is a condition of the insurance and there is no exception to it.

An applicant must supply every required document before an application can be assessed. ZhapZhap Rides may decline any application, and is not obliged to give reasons.

Comprehensive insurance is arranged by ZhapZhap Rides and included in the weekly payment. Cover is subject to the terms of the underlying policy, including the requirement that the rider be validly licensed at the time of any incident.

An accident, theft or attempted theft must be reported to ZhapZhap Rides and to the South African Police Service immediately, and a case number provided. An insurer will decline a claim reported late.

These terms may be updated. Where a change affects an agreement already in place, the affected customer will be notified directly rather than being expected to notice a change on this page.